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This document sets out the privacy policy of Flexpackerz, the public application and website (www.flexpackerz.com), and explains how we use your personal information (meaning any information about you which identifies and is about you, such as your name, address and email). Your privacy is important to us. This policy explains how we collect and use your data, and how you can exercise your rights in relation to this information.

What information do we collect about you?
We collect information from you when you register for Flexpackerz, when you fill in forms on our site and app, when you check-in at a venue, when you chat, sign up for events and when you use the app. This includes:

Your Flexpackerz profile:
Your first name will be publicized on the Flexpackerz app and this will be the identity by which you are known on the app. Members of Flexpackerz will be able to view information about you (your description of yourself and what you’re looking for, basic information about your professional profile, your location when you are check-in at a venue, etc). Flexpackerz is a public app which can be used by anybody, therefore you should be careful about the information which you disclose on your profile. Members wil be able to search other members based on their profile content.

Your email address:
We will use your email address for contacting you. We will never give your email address to another member of Flexpackerz who’s not connected to you as a friend.

Your password:
We strongly encourage you to choose a secure password that is hard to guess. You should never reveal your Flexpackerz password to anyone. If you think your password has been compromised, please let us know immediately via support@flexpackerz.com and we’ll reset your account for you.

Your location:
We ask for your location so we can help you find nearby places to work and to let you know when friends or colleagues are in the area. We won’t show this information to anyone outside the Flexpackerz app.

Your date of birth:
We will not show your date of birth on your profile, but we might use it to surprise you with a congratulations and maybe even a gift.

Your photos:
We encourage every member to have a profile picture, this will be displayed to other members who view your profile page or the venue page where you’re check-in at. Profile pictures may be included in email communications to the members you are friends with. Venue photo’s taken by you or other members can also be used for promotional purposes and on external sites.

All photos uploaded will be checked by a member of the Flexpackerz team.

Your (chat) messages:
Your safety is important to us, so we screen for inappropriate content shared on the Flexpackerz app by members and we reserve the right to delete this content. We do store all content for a certain amount of time.

Your customer service history:
If you contact us, we may keep a record of that correspondence.

Your technical details:
If you visit our website (on desktop or mobile) or our app we may store your IP address, your login information, your browser type and version, time zone settings, your geo-location, your operating system and platform.

How will we use this information?
We may use your information when developing improvements to the app. Personally identifiable information may be used for troubleshooting any issues you might have.

We may use your information to provide you with information regarding other products and services linked to Flexpackerz.

Emails from Flexpackerz
We will send you emails to tell you about your status and to notify you of new messages and other activity. We may also send you emails with suggestions of people you might be interested in to connect with and of venues you might like, as well as events and offers of venues. From time to time, we will send you marketing emails about Flexpackerz.

Sharing your information with other third parties
We may in some cases use third parties to assist us in operating our app and website and to conduct some processing of your information on our behalf but this is always subject to strict contractual control.

We may disclose your personal information to third parties if we are legally obliged to do so by a statutory authority with the appropriate jurisdiction, or in order to enforce or apply our terms of use; or to protect the rights, property or safety of Flexpackerz, our customers, Flexpackerz members, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection.

Using your image on other websites / for promotional use
Please be aware that any member can add photo’s related to the venue and that we have the right to use these pictures for promotional and advertising purposes (on other websites and / or in advertising campaigns).

Invite friend
If you use the ‘Invite friend’ feature to invite someone to Flexpackerz , we will send an email message to the address you submitted to us. We won’t share this email address with anyone else. We will tell the recipient that you have asked us to send this message. By choosing to use the ‘Invite friend’ feature you are confirming that your friend is happy to receive the email. You must not use our ‘Invite friend’ feature to send spam.

Data security
Unfortunately, the transmission of information via the internet is not completely secure. Although we will take all reasonable measures to ensure the security of your data, we cannot fully guarantee the security of your data transmitted to our app; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Who are we?
Our company is registered as:
Flexpackerz B.V.
Brede Hilledijk 568
3072 NKRotterdam
The Netherlands

Contact Us
Please contact us if you have any questions about our privacy policy on support@flexpackerz.com

Changes to this policy
We are constantly looking for new ways to improve this app. We may amend this privacy policy from time to time. All such changes will take effect once they have been posted on our website and you will be deemed to have accepted any such changes by your use of the app.


+316 819 402 80

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