Privacy Policy

Welcome to Flexpackerz

Your privacy is important to us. We comply with the Dutch Data Protection Act (Wet Bescherming Persoonsgegevens), the Dutch Telecommunications Act (Telecommunicatiewet) and the European Data Protection Directive 95/46/EC. In this Policy we will also comply with the EU General Data Protection Regulation (GDPR), which became effective as per 25 May 2018. In this Policy you can read which Personal Data we process and how we store, protect and use your Personal Data. Furthermore you can read for which purposes we will use your Personal Data and how you can exercise your privacy rights.

Personal Data

In this Privacy Policy, your “Personal Data” means information or pieces of information that could allow you to be identified.


This Privacy Policy applies to all your use of the Flexpackerz mobile app and website, and all the services that we offer you via this “App” and this “Website”.

Your consent

Flexpackerz will not process, collect, use or disclose your Personal Data without your consent. Therefore, we ask you to agree to this Privacy Policy and our Terms & Conditions before you register via our App and Website. Without registering you cannot use the services we offer via our App and Website.

Are you younger than eighteen years old?

If you are younger than eighteen years old, you cannot make use of our App and Website.

Which Personal Data do we process?

Before you can use all features of our App and Website, we will ask you to register. In this respect, you will have to provide us with your email address, name, profile picture and job title, which data we will process.

You will be asked to enter a password to complete the registration. We will process these data.

After registering, you can complete your professional profile on your personal Flexpackerz account (“Your Account”). In this respect, you are invited to provide us with your date of birth, company, job description, skills, interest, contact details and social media profiles. We will process these data.

You can also choose to create Your Account through Facebook or Google. By using Facebook or Google, you allow these online platforms to share with us the (personal) data you have shared with said platforms – such as Your Account name, pictures, wall posts and friend information. Furthermore, we will process your IP address, login information, customer service history, time zone settings, browser language and – if you have given us explicit permission – your geolocation and list of contacts on your mobile device.

The Flexpackerz App and Website include features such as checking in at locations, saving your favorite locations, connecting and interacting with other users. We will process these data.

In conclusion, please be informed that we take photographs during events which we organize which may include pictures of you. We will process these photographs.

How do we use your Personal Data?

After creating Your Account, you will have full access to the free features of the Flexpackerz app. The personal data you provided us on Your Account (such as name, profile picture, job title, company, job description, skills, interest and social media profiles) will be visible for other users through your professional profile page.

We will not disclose personal data, such as your email address and phone number, to other users of Flexpackerz or to third parties, without your express consent.

We do not sell your Personal Data to third parties.

We will only disclose your Personal Data to third parties if we are legally obliged to do so by a statutory authority with the appropriate jurisdiction.

Your login information:

We will process and store your login information (such as your email address and password) to verify your identity to access Your Account. Your password is strictly private and for safety reasons we can not in any case view or recover your password. We can however send a reset link to the email address you provided us to reset your password. If you lost access to the email address you provided us, we are unable to help you to get access to Your Account on Flexpackerz.

Your email address:

We do not share your email address with other users of Flexpackerz or third parties without your express consent.

We use your email address to:

– keep you informed of your user status;

– notify you of new messages and other activity regarding Your Account;

– point out accounts of other users that might be interesting for you;

– point out locations that might be interesting for you;

– keep you informed on events which we organize;

– contact you with regard to (overdue) payments and other troubleshooting.

Your geolocation and check-in status

You can choose to share your geolocation with us, which enables you to see which workspaces and other users of Flexpackerz are nearby at a particular moment.

You can also choose to check-in at a specific workspace, which enables you to post content on the location pinboard and interact with other users in the same location or area. Your current check-in status will be visible to other users through your professional profile page. You can view your own check-in history via Your Account.

Your current geolocation and check-in status will be used to let other users know that you are nearby, which increases the chance of establishing new valuable connections between users and meeting up with your existing connections.

Your favorite locations:

You can choose to add workspaces to your list of favorite locations. Your favorite locations will be visible to other users through your professional profile page.

Your connections:

You can invite existing users to your connections, which enables you to send private messages to each other, also when you are not in the same location or area. Your connections will be visible to other users through your professional profile page.

Your date of birth:

We will use your date of birth to calculate your age and we may use it to surprise you on your birthday. Your age will not be shown on your account.

Your profile pictures

When creating Your Account, it is necessary to upload a profile picture of yourself. If you connect Your Account to other online platforms, such as Google or Facebook, your profile picture from the other platform will also be used as profile picture for your Flexpackerz account. Your profile picture(s) will be visible for other users of Flexpackerz. You can change your profile picture via Your Account.

From time to time, we send email messages from Flexpackerz to other users featuring selected content. This may include details from Your Account (such as name, profile picture, job title, company, job description, skills, interest, favorite locations, check-in history and social media profiles) and content which you shared on location pinboards (such as pictures, text messages, website links, and documents).

Content you upload and share

The content that you upload and share on the location pinboards, such as pictures, text messages, website links, and documents, will be displayed to other users. This content may also be included in email messages from Flexpackerz to other users and for promotional purposes.

Photographs taken at events organized by us may be used for promotional purposes. In this respect, we will of course consider your privacy. 

Browser language and IP address

We use the data about your browser language in order to address you in a language you speak. Your IP address and time zone settings helps us to determine which local information from the Flexpackerz App and Website might be relevant for you.

Your (chat) messages:

Your (chat) messages are strictly confidential. We only process your (chat) messages in order to give you access to your chat-history.

Please note that we do use filter software that notifies us of (chat) messages with inappropriate content (e.g. offensive or aggressive language, or unlawful use of our platform for advertisements or link-building. Also see the enumeration under the heading “Restrictions on information and content” in our Terms & Conditions). After such notification we reserve the right to erase the inappropriate content.

Your customer service history:

If you contact us, we keep a record of your correspondence with our customer service, such in order to optimize our service level towards you.

Non-Personal Data

We may also process whenever you interact with our Website or App. This data may include your browser type and version, the type of your computer and technical information about your means to connect to our Websites (such as your operating system and platform, and the utilized internet service providers). non-Personal Data

Push notifications from Flexpackerz

If you have given us explicit permission, we will send you push notifications via our App to inform you about your user status and to notify you of new messages and other activity regarding Your Account. We may also send you push notifications with suggestions of workspaces, people, promotions and events you might be interested in.

Third-party service providers

We may need to share Personal Data with third-party service providers to assist us in operating the Website and/or to conduct some processing of your information on our behalf.

For payments made via our Websites, we e.g. use third-party services such as iDEAL, Adyen and Paypal. These third parties are contractually obliged not to use said data for any other purpose than to effectuate the payment.

Generic aggregated (non-personal) data

We may share generic aggregated data with our business partners, trusted affiliates and advertisers. With generic aggregated data we mean the privacy legislation listed, which do not contain personal data and therefore fall outside the scope of fully and irreversibly anonymized data above

Invite friend

If you use the ‘Invite friend’-feature to invite someone to Flexpackerz, we will send an email message to the email address you submitted to us. We won’t share this email address with anyone else. We will tell the recipient that you have asked us to send this message. By choosing to use the ‘Invite friend’-feature you confirm that your friend is happy to receive the email. You also hereby agree to indemnify and hold Flexpackerz harmless from all claims arising out of your messages to any person through Flexpackerz. You must and will not use our ‘Invite friend’-feature to send spam.


We may use cookies to enhance your experience when you use our Website: they help us to improve our Website and to deliver a better and more personalized service. This includes remembering your login details, speeding up your searches, and recognizing you when you return to our Website.

A cookie is a small text file, containing a string of characters that can be placed on your device when you visit a website. This text file uniquely identifies your browser or device. When you visit our Website again, the cookie allows our Website to recognize your browser or device. You can change your cookie settings in your browser, if you don’t want cookies to be sent to your device. Please note that some features or services of our Website may not function properly without cookies. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our Website.

We use the following types of cookies on our Website:

Technical cookies: these are cookies that are essential for the operation of our Website, they enable you to move around our Website and use our features.

Analytical/statistical cookies: we use these cookies to track visitor statistics. We use these statistics to continuously improve our Website and mailings, and thus offer you relevant content. These cookies also allow us to recognize and count the number of visitors and to see how visitors navigate when they are using our Website. This helps us to improve user navigation and ensure users to find what they need more easily.

Tracking cookies: these cookies monitor clicking behaviour and surfing habits. By means of these cookies we can see whether and when you view Your Account, and whether you click through to our Website.

How do we protect your Personal Data?

We work hard to protect your Personal Data from unauthorized or unlawful access, alteration, disclosure, use or destruction. We encrypt our services using SSL, the data are only accessible through a secret password and digital signatures, and our employees only have access to your data on a need-to-know basis. Unfortunately, the transmission of information via the internet is not completely secure. Although we will take all reasonable measures, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk.

Changes to this Privacy Policy

We are constantly looking for new ways to improve this Website. We may update this Privacy Policy from time to time. When we change this Privacy Policy in a significant way, we will post a notification on our Website along with the updated Privacy Policy and ask you to agree to this Privacy Policy before you can continue your use of our Website. We will also notify you via our App, and request you to accept the updated Privacy Policy before you can continue your use of our App.

Your rights

You have the right to :

– request us not to contact you anymore in the future;

– request a copy of the personal information which we have processed about you;

– request us to correct, update or delete your personal information in our records;

– report any misuse of your Personal Data.

If you have any questions, comments or concerns about how we handle your Personal Data, please contact us at in**@fl*********.com.

Please note that you can also view, edit or delete your Personal Data by logging in to your personal account. When you delete your account, your personal data will be deleted. We only keep your email-address in order to be able to contact you regarding payment matters or to ask you feedback. For internal use, we will keep generic, non-personal data regarding your activity as a user (number of people invited, number of logins, term of your subscription, payment method).

Data Retention Policy, Managing Your Information

We will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. We will retain Automatically Collected information for up to 24 months and thereafter may store it in aggregate. If you’d like us to delete User Provided Data that you have provided via the Application, please contact us at in**@fl*********.com and we will respond in a reasonable time. Please note that some or all of the User Provided Data may be required in order for the Application to function properly.

Who are we?

Flexpackerz, the accompanying Website and App are exploited by:

Flexpackerz B.V.

Brede Hilledijk 568

3072 NK Rotterdam

The Netherlands

Chamber of Commerce (KvK): 64041077

VAT (BTW): NL855497877B01

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